Please read the brief instructions below before placing your order.
(Trust us, it will be worth it, your order will be processed much more smoothly if you do!)
Important! Please be sure to note your stove's 1) Model Number, 2) Date of Manufacture AND 3) Serial Number in the REQUIRED STOVE INFORMATION section of the Checkout screen (the Checkout screen is after this screen).
This will also help ensure accuracy and speed when processing your order. Where do you find the Model Number, Serial Number and Manufacture Date? They are located on a black metal tag on the stove. The Model Number is at the top of the tag, and the Manufacture Date is usually stamped on the tag near the Model Number. Where is the tag located?(Looking from the FRONT of the stove...) WOOD Stoves - Located on the side, usually bottom left; ADD-ON Wood/Coal Furnace - Usually located on the left, on the back panel. PELLET Stoves - Can be located on the side (usually bottom left), OR can be located inside the hopper lid; GAS Stoves - Located on the upper left back panel; COAL Stoves - Located on the lower right side
Please refer to your stove's owner's manual and local codes before installing or using any parts/accessories you order.
If you have any questions, please contact England's at (800) 245-6489.
NOTE: The charge shown covers Packaging and Handling -
Please keep in mind that while we try to keep costs as low as possible, Packaging and Handling covers the cost of shipping the item, as well as packaging materials, labor, warehouse space, etc.
You do receive the same Packaging & Handling price on internet orders as you would on call-in orders! UPS needs a street address for delivery; if this is different than your billing address, please enter the shipping address in the "Separate Shipping Address" box.*
Website orders normally ship via UPS Ground*...if you need to place an order with expedited shipping, call our Parts Department at (800) 516-3636.
*Please Note: Very light orders may ship via U.S. Mail or occasionally via FedEx; if order ships via Mail it may ship to your billing address if U.S. Mail cannot deliver to your shipping address. ALSO, if you place an order to ship to Alaska or otherwise outside of the contiguous U.S.(48 States),
and U.P.S. Ground cannot deliver to your area or costs more to do so, we will contact you with available shipping method and prices.
Good news! We now allow online orders up to 34 lbs.! Orders over 34 lbs. - If your order totals more than 34 lbs., please call our Parts Department at (800) 516-3636 for a Packaging & Handling quote -OR-, you may want to place multiple orders through our web site, keeping each order under 34 lbs.
England's Stove Works accepts Visa, Mastercard or (NOW!) Discover credit card payment for internet orders. Debit cards should process with no problems if your card has a Visa or Mastercard logo on it; be sure to enter a valid phone number in case we need to contact you with any questions.
Check or money order- payment needs to be mailed in with your order to: England's Stove Works, P.O. Box 206, Monroe, VA 24574
Note to Canadian customers: Unfortunately, only U.S.A. checks can be taken.
For money orders, please purchase the money order so that it is issued in U.S.A. currency. Thanks!