Blown Fuses  

Fuse location

England's stove works does strongly recommend the use of a surge protector with our pellet units as an added protection. Some spikes such as are caused by lightning strikes and the like may still cause damage to the board as they would to most any electrical appliance. An internal short could also cause a fuse to blow. In most cases a blown fuse from external spike would not cause damage to the unit. Should there have been damage to the electrical system the most likely symptoms would be;

1. Additional fuses blowing as soon as the unit is plugged back in.

2. Fuse blowing when on button is pushed.

3. A component running when stove is plugged in without turning the unit on (most common would be the room air blower, the cartridge heater, or the top auger motor. in some cases, provided the unit was not damaged but is not acting correctly the control board may be "rebooted" or reset back to its normal operating parameters, in this case normal function may be restored without replacing components.

Contact customer service at 800-245-6489 for instructions if needed to reboot the control board. A blown fuse from an internal short may be caused by a bare wire or a wire disconnecting from its terminal on a component and touching the hull or other metal component of the unit. For this reason, should a fuse be blown it is recommended that all wires should be inspected prior to replacement of the fuse.
 

Component location  

Faulty motor/blower
(2004 and newer select link for "diagnostic page")

There are four electric motors in your pellet unit, each with a specific job. Two of these motors run continuously as soon as the unit is turned on (the exhaust blower and the bottom auger motor) the top auger motor comes on intermittently, and the room air blower comes on once the stove reaches temperature.
 

Checking auger motors
(2004 and newer select link for "diagnostic page")

Follow these steps after determining the auger itself is not physically jammed. In newer units the upper auger motor is wired through a vacuum switch so the switch may be the cause for the motor not running. to check this motor without the switch, swap the wires at the motor from the lower auger motor to the upper and see if that set of wires run the motor , if they do the motor is good and likely the vac switch or the circuit board is bad.
 

Checking room air blower
(2004 and newer select link for "diagnostic page")

To test the function of the room air blower in stoves built prior to 2004 locate the wires for the room air blower and move them to the terminals for another component such as the bottom auger motor, and briefly turn the stove on, the room blower should come on immediately and run at its fastest speed. then turn the unit back off , unplug it and reinstall the wires back into their original configuration.
 

Checking exhaust blower 
  (2004 and newer select link for "diagnostic page")  

To check the exhaust blower, simply turn the unit on and check the blower (located on the left side of the unit) for function. Most newer units will give an "e-code" on the control board if this blower is not running.
 

Link to downloadable service instruction sheets
 

Link to e codes for 2004 and newer units