Vented Gas Stove Trouble Shooting Guide

Gas Stove Trouble Shooting Guide

Please call our Technical Support Department at 1-800-245-6489 for additional help with this product.

VENTED MODELS:

26-GBVLP 26-GBVNG
60-SHBVLP 60-SHBVNG
60-TRBVLP 60-TRBVNG

Warning:	To avoid electrical shock, always disconnect the unit before attempting any trouble shooting procedures (unless otherwise indicated in this manual). If the solution in this guide does not correct the problem, consult your local dealer or call the factory.
Caution:	*Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation "and* " Verify proper operation after servicing.**

INSTALLATION OR SERVICE OF ITEMS IN THIS GUIDE MARKED WITH AN ASTERISK (*)
SHOULD ONLY BE PERFORMED BY A LICENSED GAS FITTER OR EQUIVALENT.

Problem	Cause	Solution
1. Pilot doesn't light.	Gas not on	Turn gas on
	Piezo igniter not sparking	Check for spark w/door closed
	Misaligned Piezo igniter	Adjust spark to be ¹/8" to hood
	Air in the lines	*Bleed air from line
2. Pilot doesn't stay lit	The thermopile's not fully surrounded by the flame	Adjust the thermopile so the . flame directly impinges upon it
	Wiring is loose in system	Tighten any loose wires
	Defective thermopile.	*Replace thermopile.
3. No ignition to burner	Gas is off	Turn on gas
	Pilot is off	Light by instructions
	Thermostat is set too low	Move to higher setting
	Thermostat is defective	Connect the 2 thermostat wires together. If the unit lights, the thermostat is bad - replace it
4. Carbon deposits on	Logs not in properly	See "Log Placement" in manual.
logs, glass or burner	Incorrect burner orifice	*Compare size as in table
	Air shutter out of adjustment	Open air shutter slightly
	High altitude, check orifice	*Match orifice to altitude
5. Glass fogs up	Normal for 2 to 3 minutes	No action required
6. Blue flames	Normal for first 20 minutes	No action required
7. Repeated on, off cycle	Heat shutting off thermostat	Move farther from unit
	Flue blockage sensor	Check flue for blockage or downdraft
8. Unsatisfactory burn	Gas pressure incorrect	Contact local gas supplier

Parts List

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